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Our proactive maintenance technology is designed to monitor and report on every aspect of your Server, PC, Laptop, Mac and Android Phone, from hardware components to software, for issues and reporting faults back to us immediately.
Why is this so important? A traditional maintenance plan is reactive, in other words, faults are reported by the customer to the IT Company when they have already occurred. This creates other issues, the IT Company may already be fully booked or replacements parts are not available, causing costly delays in repairs.
Our maintenance plans are designed to be preventative and we are notified in advance of issues before they become serious. Because we know what hardware components you have, we can ensure that parts are available and we simply notify you of the issue and that a technician has been dispatched, ensuring your business is running as smoothly as possible.