1300 237 260

Proudly Serving the NSW Central Coast

Frequently Asked Questions

If you have any questions please check the list below to see if your question has already been asked. We will keep the list updated on a regular basis.

Is there a call out fee?

There is no call out fee on regular services but an emergency call out attracts a fee to prevent abuse of the priority system

Do you offer garantee's and warranties?

Yes, we offer a ‘No Fix No Fee’ garantee so you can be assured that you are not wasting money. If we fail to fix the problem or offer a solution, you will not be charged. We also include a 30day warranty on all labour and equipment is covered by the standard 12month manufactures warranty (additional warranties can be purchased)

Are you insured?

Yes we are fully insured

Do you provide custom builds and tailor made solutions?

Yes we provide custom build and tailored solutions. We understand that everyone’s situation is different and “one glove” does not fit all.

Do you offer on-site training?

Yes we offer on-site training in your home or at your business

Can you provide Point of Sale and Retail Solutions and Equipment?

Yes, we have 16 years experience in Point of Sale and Retail and can offer Software and Hardware solutions. We can also install and configure the Point of Sale equipment and work with your current software vendor

Do you provide site audits?

Yes we provide a full site audit that looks at the condition of your equipment, security, power protection and data protection. The audit will highlight all areas of concerns, offer recommendations and have a disaster mitigation action plan

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